Frequently Asked Questions
- I’m interested in one of the events, how do I secure a place?
Each event has a link to ‘register’ which will then ask you some basic information. Registering alone does not guarantee you a place, you need to make payment using the Paypal button. If you cannot use Paypal for any reason then you must contact us asap to see if another payment method can be accepted.
- The event I’m interested in makes no mention of transport, how is transport arranged?
Generally we share transport costs and rely on members of the group who are car owners. The various departure locations and times are given at least a week before the start of the trip. Transport costs are not payable to the London Adventure Group and should be paid direct to the driver you travel with. Costs naturally depend on distance from London.
- I have a few questions about an event before I make a booking. How do I contact the organiser?
Our website is based on a WordPress blog. Each event has its own detailed post page and the end of this page has a ‘Leave a Reply’ box. If you complete this box your question will automatically be forwarded to the event organiser. Alternatively you can use our website contact form. - How do I join the group and do you charge a membership fee?
We don’t have a formal joining process and do not charge a membership fee. Some new people like to meet members of the group at a social event or day walk before committing to a weekend away and we try and organise such events on a regular basis to enable this. We do advise joining our mailist list and would also recommend registering with this website. If you login before booking an event many of the personal information fields will be automatically populated and you can easily check what events you have registered for / paid for etc.
- I took some photos on a recent event, how do I share these with other members of the group?
If you are on Facebook the best way to communicate with other group members and share photos is via our Facebook page. For those that are Twitter fans we also have a Twitter page. - If I need to cancel a trip I have booked will I get a refund?
We have a cancellation policy and the amount you will get refunded depends on how close to the start of the trip the cancellation is. Click here to see the cancellation policy.
